WHAT IS CUSTOMER RELATIONSHIP MANAGEMENT?
The customer relationship management service provides solutions for managing and interacting with customers to optimize relationships and enhance business effectiveness. This includes gathering, analyzing, and leveraging comprehensive customer information to understand their needs, desires, and behaviors. Subsequently, appropriate strategies are developed to attract and foster customer loyalty.
Benefits of using D.A.T Group’s services
In-depth consultation to thoroughly address needs
Cost optimization & resource savings
Close monitoring of campaigns
Clear procedure
High adaptability to
market fluctuations
Improvement & boosting
of sales volume
7 years of practical marketing experience across multiple fields with +100 collaborative campaigns
Established in 2017, we have successfully implemented marketing strategies for +100 projects, including Omachi, Vingroup, Ponnie, and Chinsu.
Highly skilled and continuously creative team
Experienced marketing professionals with a willingness to innovate and create, enhancing business conversions and leaving a memorable mark on each project.
Clear procedures and transparent reporting
Commitment to executing tasks according to schedule and delivering high efficiency with clear, consistent procedures and transparent implementation reports to help businesses understand progress and processes.
The service delivery process of D.A.T Group
1
Receive information from customers (Budget and campaign KPIs)
2
Conduct in-depth research and identify optimal solutions
3
Propose and align marketing strategies with the customer
4
Sign service usage contracts
5
Develop detailed marketing ideas and implement Marketing activities
6
Monitor progress and report